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Position
Project Manager - Quality Initiative Group
Work Location
Jaipur
Date Posted
Wednesday, June 06, 2012
Responsibilities
Service Quality Assessments / Improvements of Retail assets / Retail Liabilities Branches
Service Quality Assessments / Improvements of ATMs.
Mystery Shopping of Retail Liabilities Branches.
Capture of Voice of customer and analysis of findings.
Regional quality projects and participation in central projects.
Five S Implementation and Training on SQ / CRM.
SQ Assessments and Improvements of Branch support functions.
Requirements
Good communications skills
Technical Skills (Six sigma Green Belt certification, preferred) .
Previous experience of Quality Audits (preferred).
Previous experience of executing Quality / Six Sigma Projects.
Should be willing for extensive travelling.
Sorry, this position is closed for application.
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